About Us
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01We are RxLine ...
and we love what we do. We are a group of passionate people who believe that everyone deserves to have access to quality health care. That’s why we created RxLine, a state-of-the-art outsourced call center that specializes in serving pharmacies.
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02We understand...
the needs and challenges of pharmacies, and we provide them with exceptional customer service that makes their lives easier. We are more than just a call center. We are a friend and a trusted partner.
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03We revolutionize ...
the pharmacy industry by offering convenient, efficient, and affordable call center solutions that enhance customer loyalty and satisfaction. We are driven by our mission to improve the health and well-being of people through our services. We are guided by our values of quality, integrity, innovation, and customer satisfaction.
Our Rx-traordinary Services
Your Pharmacy's Superhome Sidekick, Saving the Day and the Queue
Prescription Refills
Process your prescription orders online or over the phone
Benefits:
Save time and hassle by ordering your refills with us
Appointment Scheduling
We streamline appointment management for your pharmacy
Benefits:
Enhancement of customer engagement, streamline operations, and ensure timely and efficient healthcare services for your patients
Ongoing support
We conduct regular follow-ups to ensure medication adherence and patient satisfaction.
Benefits:
This commitment to continuous support contributes to improved health outcomes and a positive experience for every patient we serve
Other Services
We can assist you with any other service you may need, such as refill reminders, confirmations and more
Benefits:
You can get all your pharmacy-related questions and issues resolved with one call, and enjoy a seamless and satisfying customer experience.
Hourly Plan
Get the most out of our services with our affordable hourly plan.
Per Hour
$3.2
- Availability: Monday to Saturday
- Service Hours: up to 9 hours per day
- Extra hours: -1 hour = -$3.2
Frequently Asked Questions
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How Fast Can We Get Started Working Together?
Once we sign the contract, our regular hiring period to find a great-fit employee is up to 7 business days from the moment of the request submission.
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How Does Your Onboarding Process Ensure a Smooth Transition For New Clients?
Each new client is assigned an onboarding specialist who will take care of all initial training and develops tailored training materials to meet your business requirements.
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What Contract Term Lengths Do You Offer?
As we tailor our services to each client's unique needs, contract terms for outsourced call center services are negotiable.
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Do You Have Any Further Questions?
Our Contact Information is below.
Contact
Email:
hi@rxline.org
Call:
+1 (718) 973-1847